Privacy Policy
The privacy policy outlined below describes how Praarabdh, a financial guidance and solutions platform, collects, uses, stores, and shares customer information. These terms apply to all products and services offered through our website and associated platforms.
About Us
The terms "You", "Your", "User", "Customer", "Client", or similar denote the individual or entity accessing the services provided by Praarabdh.
"We", "Us", "Our", and "Praarabdh" refer to the tradename Praarabdh – प्रारब्ध II कल्पयतु विश्वासं कुरु साध्यतु ||, owned and operated by STRATAXIS CONSULTANCY SERVICES PRIVATE LIMITED, its parent company, authorized affiliates, partners, employees, and representatives.
Technology Partners
Our platform may be supported or managed from time to time by technology partner companies to ensure a seamless and secure experience.
Scope of Privacy Policy
This Privacy Policy details how we collect, handle, receive, store, process, and disclose personal data. It does not apply to information you share with or that is collected by third-party websites or apps accessible through links on our Platform. By using our Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy in conjunction with our Terms and Conditions.
Types of Information Collected
- Name, contact details, email address
- Residential address, date of birth, demographic details
- PAN, Aadhaar, passport, voter ID, or other KYC documents
- Bank details for identity and transaction validation
- Investment and transaction history
- Employment and income details for service eligibility
- Mobile device details, app usage data, location (if permitted)
- Communication, feedback, or survey responses
Collection Points
Pre-Registration: We may collect anonymous data (e.g., device info, app usage patterns) before registration to help improve user experience.
Registration: To access services, you must create an account with a username and password.
To Access Services: We may require contact details, KYC documentation, financial and banking data, and access to specific authorized financial emails.
Usage of Your Information
- Verifying identity and completing KYC formalities
- Providing personalized financial services
- Facilitating transactions with financial institutions
- Improving products and user experience
- Conducting research and analytics
- Marketing and communication (with your consent)
- Complying with legal and regulatory obligations
Data Storage & Security
Your data is securely stored within India in protected data centers. We use encryption, access control, and secure data transmission protocols as per IT Act 2000 and IT Rules, 2011.
Cookies & Tracking
We use cookies and tracking technologies to enhance user experience. You can disable cookies in your browser settings if desired.
Third-Party Links and Services
Our platform may contain links to external websites. We are not responsible for their privacy practices and encourage users to review third-party privacy policies.
Deletion and Retention of Data
You can request data deletion by contacting support@praarabdh.com. We retain data as mandated by SEBI regulations, PMLA, and in cases of ongoing audits or legal processes.
Data Protection Commitments
We apply strong safeguards against unauthorized access, and continuously enhance our security infrastructure. Users are advised to keep login credentials confidential.
Policy Updates
We may update this policy periodically and will notify users via website updates or email communication. Please review it regularly.
Contact Us
For queries, concerns, or grievances regarding your personal data, please reach out to:
Compliance Officer
Praarabdh Solutions Private Limited
📧 support@praarabdh.com
